PRIVACY & COOKIE POLICY

PRIVACY & COOKIE POLICY

Last updated: [insert date]

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

1. Who We Are

BIAGGI Opera Privé
Registered in United States; c/o Biaggi Arts Consulting, LLC.
Email: daniel@biaggioperaprive.com

We are the data controller for the purposes of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact information (name, email, phone, address)

  • Passport details or travel preferences (where necessary for bookings)

  • Payment and billing details (processed securely by third-party providers)

  • Health or mobility information (if voluntarily disclosed for travel arrangements)

  • Website usage data (via cookies and analytics tools)

We do not knowingly collect data from minors.

3. How We Use Your Information

We use your information to:

  • Process bookings and deliver travel services

  • Communicate with you before and during your trip

  • Send relevant updates, newsletters, or promotional content (only with your consent)

  • Improve our website, marketing, and client experience

  • Comply with legal and tax obligations

4. Legal Bases for Processing (EU/UK)

Under the GDPR, we rely on one or more of the following bases:

  • Performance of a contract (e.g., processing your booking)

  • Legal obligation (e.g., accounting records)

  • Legitimate interests (e.g., improving our services)

  • Consent (e.g., for marketing emails)

You can withdraw consent at any time by contacting us.

5. Sharing Your Data

We may share your data only when necessary with:

  • Trusted suppliers (e.g., hotels, airlines, venues)

  • Payment processors and booking platforms

  • Regulatory authorities, if legally required

We never sell your personal data.

6. Data Transfers

If you reside in the EU/UK, your data may be transferred outside the European Economic Area. In such cases, we ensure equivalent protection under approved safeguard mechanisms (e.g., Standard Contractual Clauses).

7. Data Retention

We retain personal information only as long as necessary for contractual, legal, or accounting purposes, then securely delete it.

8. Your Rights (EU/UK)

You may have the right to:

  • Access your personal data

  • Correct or update inaccuracies

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

To exercise these rights, contact us at [email address].

If you believe we have violated your privacy rights, you have the right to file a complaint with your local supervisory authority.

9. Cookies and Tracking

We use cookies to analyze website traffic and improve functionality.

  • Essential cookies enable core features.

  • Analytics cookies help us understand visitor behavior.

  • Marketing cookies are used only with your consent.

You can manage or disable cookies in your browser settings. For more detail, see our [Cookie Policy].

10. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access or disclosure.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last modified” date.

12. Contact

If you have questions about this Policy or your data rights, please contact:
BIAGGI Opera Privé
c/o Biaggi Arts Consulting, LLC.
Email: daniel@biaggioperaprive.com

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